Saturday, April 28, 2012
Why Physicians Choose Specialties
Sunday, April 22, 2012
Specialists--Introduction
Sunday, April 15, 2012
Docs and Teamwork
“I trust that you recall, Julie, our mention of a physician’s paradigm (the window through they see the world) a week or so ago. I personally feel that a physician at the end of residency is better prepared to practice his profession than one at the end of training in law, science, theology, or whatever. Physicians probably also feel that way, and that may be the source of their paradigm. We know, however, that there is a lot more for them to learn, and the body of essential knowledge is expanding every day.”
“That’s for sure, Curmudge. Doc Mack has said that four years seems too short for medical school. And it seems as if everyone is suggesting that their favorite topic ‘ought to be taught in medical school,’ everything from nutrition to sociology to data management. Even the Medical College Admissions Test (MCAT) is being expanded to include ‘critical thinking and the sociocultural and behavioral determinants of health.’ O course, you and I know that those who write about Lean and patient safety want future docs to learn more about collaborative teams and standardized work. I certainly don’t envy anyone on a medical school’s curriculum committee.”
"As an outsider, it seems to me that medical school is not entirely free of wasted time. It may just be tradition and a rite of passage, but docs-to-be spend time and effort learning the language of medicine…words like febrile and syncope. Why not just use ‘fever’ and ‘faint’?”
“It’s like our use of Japanese words in Lean, but we use only a half-dozen of them. I think we’ll have to conclude that Lean, with all of its applications in efficiency, quality, and patient safety, will not be taught formally in medical school. But what about teaching teamwork during residency?”
“Julie, a lot of people feel that time spent in residency is already too short, especially with the new 80-hour per week work limit. The limit keeps residents from fully managing a patient’s continuity of care. And I certainly wouldn’t want a surgeon fresh out of residency operating on me without having lots of experience with the procedure.”
“Let’s face it Curmudge; Lean training for physicians will have to be an informal, ad hoc undertaking.”
“Well, not entirely informal. Physicians can earn CME (continuing medical education) credit by taking a course offered by a provider accredited by the Accreditation Council for Continuing Medical Education. Lean Overview, offered by the Kaizen Promotion Office at Affinity Health System, is such a course.”
“Great! Now we need to find ways of encouraging physicians to attend. Perhaps we can document ways by which Lean touches a physician’s two most common hot buttons, better outcomes for patients and a less harried personal life for the doc. Can we do that in later postings?”
“I hope so, Julie. Additional encouragement should also emanate from the organization. Physicians listen best to other physicians. Physician leaders can stress that course attendance is time well spent.”
“Hey, Curmudge, these approaches sound like winners. Let’s do it.”
“Before we take the weekend off, Julie, here’s something hot off the web. Eastern Virginia Medical School is requiring for graduation that their students complete the IHI (Institute for Healthcare Improvement) Open School Basic Certificate. It includes online courses in Quality Improvement, Patient Safety, Leadership, Patient- and Family-Centered Care, and Managing Health Care Operations.”
“Wow! That should give the students something to do in their spare time.”
Kaizen Curmudgeon
Sunday, April 8, 2012
The Teamwork-Artistry Spectrum
“Hey Curmudge, I’ve been reading about the differences between cognitive and procedural specialists. Do different types of physicians need to be better team players than others?”
“Let’s start with definitions, Julie. The cognitive docs—like the primary care physicians and internists—listen, diagnose, prescribe, and communicate. The procedural specialists—such as surgeons and gastroenterologists—perform procedures and usually don’t need to communicate as much. Of course, they are the extremes on a continuum with emergency medicine docs in the middle. There is also an artistry continuum with the skilled surgeons—especially plastic surgeons—at he upper end.”
“I think I see where you are heading, Curmudge. Although the surgeon must communicate with his/her OR team, the patient’s outcome is, for the most part, in his hands. That contrasts with a doc in a patient-centered medical home who personally might not even see the patient and whose whole team are involved in the patient’s care. There’s not much artistry there, but there’s a lot of teamwork.”
“Nevertheless, Julie, physicians of all stripes need to learn enough about teamwork to apply it appropriately to their own practice. They especially need to embrace the ‘respect-for-people’ Lean mindset and carry it to their team or even solo practice. Shall we discuss how that might be accomplished in our next posting?”
"You hobble on ahead, Old Guy, and I’ll meet you there.”
Kaizen Curmudgeon
Monday, April 2, 2012
Doc Talks--Introduction
“Jaded Julie, I think it’s convincing physicians to learn, practice, and lead the Lean transformation. The physician’s paradigm, the window through which he or she sees the world, has developed over his years as an undergraduate and in medical school, residency, and practice. This is likely to be different from the collaborative, standardized world that we see in the future of health care.”
“It sounds as if we are going to talk about physicians. Isn’t that a sensitive area for discussion by people like us who are so low on the organizational totem pole?”
“On that scale, Julie, we are below ground. However, to avoid disturbing anyone, we’ll post our discussions on Curmudgeon’s Wastebasket with a brief introduction (like this one) and link here on Kaizen Curmudgeon.”
“So Curmudge, what gives you license to discuss physicians, anyway?”
“First of all, most of the stuff we discuss was originally written by physicians. You and I are just word-carrying messengers. Then there are the anecdotes based on the years I spent with pre-medical students. We chemistry majors took many of the same chemistry, physics, and math courses as the pre-meds. They were bright, studied hard, and earned A’s. Ten years later at the same college, I taught a new generation of pre-meds, and they also earned A’s. Teaching those people was easy; I just tossed them the material, and they snarfed it up. My conclusion: Pre-med students and the doctors that they become are intelligent, quick learners, hard-working, and very knowledgeable."
“Do you realize, Curmudge, that most of those docs whom you taught 45 years ago are retired?”
“They and I have something in common. When one considers the present-day status of medicine and industry, both medicine and the paper industry are good professions from which to be retired.”
“I trust that we have more to say about medicine, Curmudge?”
“We sure do, Julie. It can be found in Curmudgeon’s Wastebasket.”
Kaizen Curmudgeon